“We have identified a single component issue affecting a small number of early batches,” Thomas says. “We have isolated those batches and are supporting affected customers.”
Thomas confirmed that Dyson would not answer questions on where—if anywhere—the Dyson CameraJet was still on sale worldwide. Nor would Dyson confirm when it stopped shipments of the product. Thomas also confirmed that Dyson refuses to detail what the faulty “single component” is, what problem it’s causing for the CameraJet, or how many units have been affected globally. Dyson also refused to comment on why it had not issued a formal recall of these faulty early batches of…
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