Two years ago, when it was impossible to escape the term “5G,” T-Mobile introduced its Go5G Next and Go5G Plus plans. Now that the high-speed cellular technology is more commonplace, the carrier is replacing those with two new plans, refreshing the prepaid Metro line with new pricing and binding the full lineup with a promised five years of locked pricing.
To convert more subscribers, the carrier is also offering up to $800 to help customers pay off phone balances when switching from another carrier.
The new plans go into effect April 23.
With these changes, CNET is already hard at work updating our picks for Best T-Mobile Plans, so check back soon for our recommendations.
More Experiences to define the T-Mobile experience
The top of the new T-Mobile postpaid lineup is two new plans: Experience More and Experience Beyond.
Experience More is the next generation of the Go5G Plus plan, which has unlimited 5G and 4G LTE access and unlimited Premium Data (download speeds up to 418 Mbps and upload speeds up to 31 Mbps). High-speed hotspot data is bumped up to 60GB from 50GB per month. The monthly price is now $5 lower per line than Go5G Plus.
The Experience More plan also gets free T-Satellite with Starlink service (the new name for T-Mobile’s satellite feature that uses Starlink’s constellation of satellites) through the end of 2025. Although T-Satellite is still officially in beta until July, customers can continue to get free access to the beta starting now. At the start of the new year, the service will cost $15 per month (which the companies announced in February).
The new top-tier plan, Experience Beyond, also comes in $5 per line cheaper than its predecessor, Go5G Next. It has 250GB of high-speed hotspot data per month, up from 50GB, and more data when you’re traveling outside the US: 30GB in Canada and Mexico (versus 15GB) and 15GB in 215 countries (up from 5GB). T-Satellite service is included in the Experience Beyond plan.
According to T-Mobile, the Experience Beyond rates and features will be “rolling out soon ” for customers currently on the Go5G Next plan.
The Essentials plan is staying in the lineup at the same cost of $60 per month for a single line, the same 50GB of Premium Data, and unlimited 5G and 4G LTE data. High-speed hotspot data is an optional $10 add-on, as is T-Satellite access, for $15 (both per month).
Also still in the mix is the Essentials Saver plan, an affordable option that has ranked high in CNET’s Best Cellphone Plans recommendations.
Corresponding T-Mobile plans, such as those for military, first responders and people age 55 and older are also getting refreshed with the new lineup.
T-Mobile’s plan shakeup is being driven in part by the current economic climate. Explaining the rationale behind the price reductions and the streamlined number of plans, Mike Katz, president of marketing, innovation and experience at T-Mobile told CNET, “We’re in a weird time right now where prices everywhere are going up, and they’ve happened over the last several years. We felt like there was an opportunity to compete with some simplicity, but more importantly, some peace of mind for customers.”
Existing customers who want to switch to one of the new plans can do so at the same rates offered to new customers. Or, if a current plan still works for them, they can continue without changes (although keep in mind that T-Mobile earlier this year increased prices for some legacy plans).
Five years of price stability
It’s nearly impossible to think about prices these days without warily eyeing how tariffs and US economic policy will affect what we pay for things. So it’s not surprising to see carriers implement some cost stability into their plans. For instance, Verizon recently locked prices for three years on their plans.
Now, T-Mobile is building a five-year price guarantee for its T-Mobile and Metro plans. That pricing applies to talk, text and data amounts — not necessarily taxes and other fees that can fluctuate.
Given the uncertain outlook, it seems counterintuitive to lock in a longer rate. When asked about this, Katz replied, “We feel like our job is to solve pain points for customers, and we feel like this helps with this exact sentiment. It shifts the risk from customers to us. We’ll take the risk so they don’t have to.”
The price hold applies to new customers signing up for the plans as well as current customers switching to one. T-Mobile is offering the same deals and pricing to new and existing subscribers. Also, the five-year deal applies to pricing; it’s not a five-year plan commitment.
More money and options to encourage switchers
The promise of a five-year price guarantee is also intended to lure people from other carriers, particularly AT&T and Verizon. As further incentive, T-Mobile is offering up to $800 per line (distributed via a virtual prepaid Mastercard) to help pay off other carriers’ device contracts. This is a limited-time offer. There are also options to trade in old devices, including locked phones, to get up to four new flagship phones.
Or, if getting out of a contract isn’t an issue, T-Mobile can offer $200 in credit (up to $800 for four lines) to bring an existing number to the network.
Four new Metro prepaid plans
On the prepaid side, T-Mobile is rolling out four new Metro plans, which are also covered by the new five-year price guarantee:
• Metro Starter costs $25 per line per month for a family of four, and there is no need to bring an existing number. (The cost is $105 the first month.)
• Metro Starter Plus runs $40 per month for a new phone, unlimited talk, text and 5G data when bringing an existing number. For $65 per month, new customers can get two lines and two new Samsung A15 phones. No AutoPay is required.
• Metro Flex Unlimited is $30 per line per month with AutoPay for four lines ($125 the first month) with unlimited talk, text and 5G data.
• Metro Flex Unlimited Plus costs $60 per line per month, then $35 for lines two and three and then lowers the price of the fourth line to $10 per month as more family members are added. Adding a tablet or smartwatch to an existing line costs $5. And streaming video, such as from the included Amazon Prime membership, comes through at HD quality.
See more: If you’re looking for phone plans, you may also be looking for a new cell phone. Here are CNET’s picks.
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